Have a question or need support? We’re here to help. Below is how to reach Heartery Co.
We respond within 24 hours on business days. Email us anytime—we prioritize customer concerns and aim to resolve issues quickly.
Email Address: support@heartery.co
Response Time: Within 24 hours on business days
Business Name: Heartery Co.
Legal Entity: OPSCHALEN KUT LLC (Wyoming LLC)
Physical Address:
15442 Ventura Blvd, Suite 201-1990
Sherman Oaks, CA 91403
United States
Website: heartery.co
Order Status: Email us with your order number. We can check the status of your order and provide tracking updates.
Request a Return: Email us with your order number and reason for the return. We’ll send return shipping instructions within 24 hours.
Refund Status: Refunds are processed within 5–10 days after we receive your return. Email us if you’re still waiting for your refund.
Subscription Changes: Need to update your address, change your delivery frequency, or cancel your subscription? Use your online portal or email us.
Lost or Damaged Package: Email us with your tracking number and photos of any damage. We’ll file a claim with the carrier.
Privacy Request: To request a copy of your data or ask for its deletion, email us with “Privacy Request” in the subject line. We respond to privacy requests within 30 days.
Product Classification: Heartery Co. products are dietary supplements under the Dietary Supplement Health and Education Act. They are not medications and are not approved by the FDA to diagnose, treat, cure, or prevent disease.
Manufacturing: Products are manufactured in FDA-registered facilities following Current Good Manufacturing Practices.
International Operations: We ship to the United States, Canada, Australia, the United Kingdom, the European Union, and more than 100 additional countries. International customers are responsible for any applicable customs duties, import taxes, or VAT.
Heartery Co.
15442 Ventura Blvd, Suite 201-1990
Sherman Oaks, CA 91403
support@heartery.co
Thank you for choosing Heartery Co. We’re committed to your satisfaction and providing fast, friendly support.